Vuori Domain NORTHSIDE

Reviews for this Store

• August 26, 2026

  Bailey W.

  1.0

  Was rushed out of the dressing room pretty aggressively, employee kept knocking on the door while i was trying on outfits. i feel like if i buy $200 worth of items i should be given my time to try them on. never returning to this location.

  Response from Vuori

  We sincerely apologize for your experience, Bailey. It's disappointing to hear that you felt rushed during your time in the dressing room. We understand how important it is to have enough time to try on items, especially with a significant purchase. Your feedback is valuable, and we'll address this with our team to ensure it doesn't happen again. Thank you for bringing this to our attention.

• August 26, 2026

  Kobie H.

  1.0

  This was my first time visiting the domain location, and I was completely taken aback by the service that I received from their ASM, Andy. From the get-go, she was condescending and made me feel dumb for not knowing the answers to my questions. The way that she spoke made me feel unwelcome and like I wasn't worth her time. Her tone, attitude, and facial expressions were dismissive and blatantly rude. Having someone like Andy in a leadership position is disappointing. In contrast, this was a complete shock compared to the kindness that I typically receive from the staff at Domain when Andy is not on the floor, and the South Congress store. My visits since then have been great, and I appreciate the rest of the associates. 1/5 for Andy, specifically

  Response from Vuori

  We're truly sorry to hear about your experience. It's disappointing to know that you felt unwelcome, and this is not the level of service we strive to provide. Your feedback is important, and we’ll make sure to address this internally. We're glad to hear that your visits with other associates have been positive, and we hope to restore your faith in our team in the future. Thank you for sharing your thoughts with us.

• August 8, 2026

  Rose

  5.0

  Reagan was just exceptional, she was so helpful and went out of her way to assist us, she was smiling the whole time and just amazing customer service!

  Response from Vuori

  Thank you for your wonderful feedback, Rose! We're thrilled to hear that Reagan provided such exceptional service and made your experience enjoyable. We truly appreciate your kind words and hope to see you again soon!

• May 23, 2026

  Vinson T.

  3.0

• May 18, 2026

  anonymous

  1.0

  I absolutely love Vuori, however I had a very bad experience with an employee who said her name was Andy if I remember correctly. I was treated very poorly by her, and she did not treat me with respect or the other person I was with. Her tone was incredibly rude, and I witnessed her talk very poorly to other customers and even employees as well. It almost seemed like she just felt like she was better than everyone and didn’t care about customers or ever really her job based on how she was acting. As I was leaving she gave me a very nasty look almost like she was thankful we were leaving. Everyone else was incredibly nice though, and I had a great interaction with Emily after I started ignoring Andy. Emily was very attentive, and even gave me recommendations on different items which I ended up loving!

• May 18, 2026

  Hailey B.

  5.0

  Emily was amazing!!! She was so kind and welcoming and helpful. Amazing customer service from her.

  Response from Vuori

  Thank you so much for your wonderful feedback, Hailey! We're thrilled to hear that Emily provided you with such amazing service. At Vuori, we strive to create a welcoming atmosphere, and it's fantastic to know that our team made your visit special. We look forward to seeing you again soon!

• April 7, 2026

  Candy G.

  5.0

  My husband and myself had an excellent sales person at the Vuori store at the Domain in Austin. Miles helped us for the minute we walked in the store with a smile on his face. He made my husband feel very comfortable and brought him many different sizes to get the fit in the clothes that my husband needed for an upcoming trip. He’s a very personable, young man and very knowledgeable He is an asset to your store

  Response from Vuori

  Hi Candy, thank you so much for your wonderful feedback! Miles is a valuable member of our team, and we’re glad he made you both feel comfortable and helped find the perfect fit. We look forward to welcoming you back for your future shopping needs!

• April 5, 2026

  Kirsti B.

  5.0

  Jerome was awesome! I was there at opening on 3/27 to exchange my leggings that I wore once and the stitching had already come apart. He quickly checked stock for an exchange and when there were none available in my size and color, also checked online. They were also sold out online so he personally called 3+ different stores to see if they had any on the floor. When he found a store did, he then helped me get them shipped to my place. Thank you for going above and beyond Jerome!

  Response from Vuori

  Hi Kirsti, thank you so much for your wonderful review! At Vuori, we strive to go above and beyond for our customers, and it's great to know that Jerome made a positive impact on your experience. We appreciate your support and look forward to seeing you again soon!

• March 9, 2026

  Yara V.

  5.0

• February 2, 2026

  Studio C.

  1.0

  I recently came into the store and unfortunately wasn’t greeted or asked if I needed any assistance. I’m used to being welcomed when I shop, so it felt a little uncomfortable not being acknowledged. I was also just stared at by the employees, which made the experience even more uncomfortable. Ironically, I was wearing Vuori while shopping because I genuinely love the brand. I’m not sure if I came on an off day, but because of the experience, I ended up not purchasing anything. I really like Vuori’s brand, so I hope next time the customer service feels more inviting and welcoming. Next time, I will likely visit a different location in hopes of having a more encouraging and positive in-person experience.

  Response from Vuori

  Thank you for your feedback regarding your recent visit to Vuori. We sincerely apologize for the lack of attention you experienced during your shopping trip. This is not the welcoming environment we strive to create, and we appreciate your insights. Your support of our brand means a lot to us, and we hope to provide a more positive experience during your next visit. Please feel free to reach out to us directly if you have any further concerns.